Monetization, Agile Billing and the 'Internet of Things'

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2014 was a big year for Aria. Most notably, the company announced a record-setting year with revenue best across the board. While this is indicative of Aria’s success as a company, the findings are even more indicative of the space Aria occupies – recurring revenue, now estimated to be a $300 billion market across all industries and companies, is on the fast track with no signs of slowing down. So now that we know the space is hot, let’s look back to the top read blog posts* of 2014 and identify the key takeaways to bring into the new year. Customer Lifetime Value: The Litmus Test in Recurring Revenue [INFOGRAPHIC] Did you know that 80% of a company’s future profits come from 20% of its existing customers? New customers are great, but it’s the retention and satisfaction of current customers that bring in the recurring revenue to fuel your business. This post provides... (more)

An Unparalleled Opportunity By @AriaSystemsInc | @CloudExpo [#Cloud]

Recurring Revenue - An Unparalleled Opportunity How do you surge ahead of the competitors and completely shake up the game? What determines who becomes the next Netflix, Apple, or Salesforce of your industry? It all comes down to identifying the opportunity to grow revenue and gain the competitive advantage. You don’t need to reinvent the wheel – just reinvent how you package and sell your products and services. Consider the brands above – each company is not the sole provider, or even the inventor, of the products and services they sell. A convergence of cloud computing technolo... (more)

Looking into a Recurring Revenue Model? By @AriaSystems | @CloudExpo [#Cloud]

Prior to launching a recurring revenue initiative, it’s best to take a step back and assess areas of the business to ensure you’re ready for implementation. If you want the competitive advantage, you have to give your customers what they want, when they want it, the way they want it. Successfully delivering a customer experience that meet those expectations challenges your business capabilities, from customer engagement to security and compliance. A successful recurring revenue setup requires proficiency in a set of core business and operational capabilities, including: customer... (more)

IoT: Device-Focused or Service-Focused? By @AriaSystemsInc | @ThingsExpo [#IoT]

Everyone’s talking about the Internet of Things recently, but one topic I don’t see addressed much is the difference between Service-Focused IoT and Device-Focused IoT. The concept of “The Internet of Things” has always been about vast, heterogeneous networks of small, limited-purpose devices. However, there is a growing need to further differentiate IoT into the two delivery models. In my previous blog, I discussed how hardware manufacturers are able to leverage IoT and recurring revenue to further lock in customers, increase lifetime value, and raise exit barriers around their... (more)

@CloudExpo | How the #Cloud Fulfills the Best-of-Breed Dream (Part 2)

by Dan McAloon If the existing system does fifteen things, write down the major tasks of that system and divide them into as many verticals as necessary to describe the broad functional areas that require attention. If the replacement is intended to be a custom-developed, on-premises system, it’s perfectly reasonable for that system to be expected to accomplish most of the fifteen things in question. However, if SaaS-based solutions are being considered as replacements, keep in mind that SaaS-based solutions are narrow and deep: they are usually highly specialized to take on a ... (more)